All Systems Operational

About This Site

Welcome to the Net Primates Status page. This page will show any incidents or updates affecting our platforms. You can also subscribe to incidents for you platform to receive notifications by email. Also follow us on twitter @np_status

Broadband Network Operational
Core Network Operational
Ethernet Network Operational
Email Services + Security / Compliance ? Operational
Microsoft Office365 Platform ? Operational
Net Primates Office Operational
Net Primates Cyber Protection Suite ? Operational
VoIP (Inbound) Operational
VoIP (Outbound) Operational
Voip Exchange / Voxone Platform Operational
Web Hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Resolved - The issue has now been resolved and all impacted customers are now back online.

This was caused by a power issue in part of the NFEC corridor which has been resolved by the centre management.

If you are still having any issues please contact the Office on 02381 800800 or email support@netprimates.com

Apr 4, 08:54 BST
Update - An engineer is onsite and is proceeding to investigate the physical equipment
Apr 4, 08:36 BST
Identified - We are currently investigating an Internet outage in a certain part of the New Forest Enterprise Centre. This outage will be only impacting a sub-set of units within the building.

Engineers are currently investigating as a matter of priority.

Apr 4, 08:14 BST
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.